Welcome to Creation card and travel disputes
Dispute a transaction related to goods or services that have been faulty, not genuine or incorrect, or if you haven’t received what you paid for. This includes refunds you have not received or cannot recognise a transaction.
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We understand that your travel plans may have changed recently. Find out how we can help you.
Raise a travel claim
Have you submitted a dispute with us but resolved the issue and no longer require our assistance?
Cancel a dispute
*Calls may be recorded. Calls charged at basic rate. The number provided above may be included as part of any inclusive call minutes provided by your phone operator.
Creation Financial Services Limited provides and is the issuer of credit cards. Registered Office: Chadwick House, Blenheim Court, Solihull, West Midlands B91 2AA (England – company number 1091883). Authorised and regulated by the Financial Conduct Authority. Registration Number 313153 Creation Consumer Finance Limited provides personal loans. Registered Office: 4th - 6th floor Wellington Buildings, 2-4 Wellington Street, Belfast, BT1 6HT (Northern Ireland – company number NI032565). Authorised and regulated by the Financial Conduct Authority. Registration Number 311518 Creation is the trading name for both Creation Financial Services Limited and Creation Consumer Finance Limited.
© Creation 2021